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Last updated September 13, 20262 min read

Privacy Policy

This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website, contact us, or place an order.

Tweek Eek (“Tweek-Eek”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Dutch data protection laws.

Who we are

Tweek Eek
Halvemaanstraat 30
5651 BP Eindhoven
The Netherlands
VAT ID: NL860644327B01

General inquiries: info@tweek-eek.com
Privacy contact: Niels Reijnders — niels@uprounded.nl — +31 6 18836323

Uprounded (Niels Reijnders, KVK 90374894, VAT NL004811819B31) acts as technical processor for the website’s infrastructure and maintenance.

What we collect and why

We may collect:

  • Name
  • Email address
  • Company name (if applicable)
  • Phone number (if provided)
  • Message content
  • Uploaded files (if applicable)
  • Order and payment information (via Shopify)
  • IP address and browser or device data (analytics & security)

This data reaches us through contact forms, email, orders placed in the webshop (Shopify checkout), newsletter sign-ups, website analytics (with consent) and our security and anti-spam tools.

We use it to respond to inquiries, process and fulfill orders, communicate with you, send marketing (only with your consent), improve the website and keep it secure. The legal bases under the GDPR are consent (cookies, analytics, marketing), legitimate interest (communication, security) and performance of a contract (orders and purchases).

Cookies & analytics

We use functional cookies by default, and analytics and marketing cookies only after your consent. You can change your preferences at any time via the cookie banner.

Storage, security & retention

The website is hosted on Vercel, our database runs on Hetzner servers in Germany (EU) behind restricted access controls, and the webshop and payments are handled by Shopify. All connections are secured via HTTPS. Customer data is primarily stored within the EU; Shopify may process data outside the EU under appropriate safeguards.

We apply strong technical and organizational measures, including encrypted connections, secure hosting, restricted access and regular backups.

How long we keep your data:

  • Contact form submissions: 24 months
  • Uploaded files: 12 months
  • Order data: 7 years (legal tax obligation)
  • Newsletter data: until unsubscribed
  • Analytics data: 14 months
  • Server logs and backups: 30 days rolling

Who has access to your data

Access is limited to authorized Tweek-Eek personnel, Uprounded as technical processor, and Shopify for order processing.

We also work with Vercel (hosting), Hetzner (database hosting), email providers for communication, and analytics and security providers when consent is given.

Your rights

Under the GDPR you can access, correct or delete your data, withdraw your consent, and file a complaint with the Dutch Data Protection Authority. Send requests to info@tweek-eek.com or niels@uprounded.nl.

Our website and webshop are intended for adults. We do not knowingly collect data from minors.

Changes & contact

We may update this Privacy Policy when necessary; the latest version is always available on this page. Questions? Contact niels@uprounded.nl or +31 6 18836323.